Address: 21 King Street Whakatane
Phone: Whakatane (07) 307 1111 Fax: (07) 307 2111 Opotiki:(07) 315 8888



Repatriation is when a loved one needs to be moved to another town or country for burial or cremation.

If a loved one was to pass away while on holiday in New Zealand or while overseas and you are wanting to bring them home, this requires regulations to be met - National and international laws, Airline regulations, and Customs.

The team at Willetts Funeral Services has the experience and resources to assist with repatriation throughout New Zealand and overseas, We will Liaise directly, sort legal documentation and complete the necessary paperwork on your behalf.


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Air New Zealand offers compassionate air fares to immediate family members travelling to a funeral service after a bereavement.

Most commonly, the family member applies for a refund after travelling, supplying the necessary documentation.

We will provide you with a letter from our company that the airline will require. To complete our letter to them we will need the following information:

The full names of the people travelling

Proof of your relationship to the person.